Privacy Policy

1. Who We Are

Mekong Advisors is a financial education practice based at 358 Phahonyothin Road, Phaya Thai, Bangkok 10400, Thailand. We are the data controller for personal data collected through this website and our booking process. We operate under Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).

2. What Data We Collect

We collect the following categories of personal data:

• Contact data: your name, email address, and telephone number, provided when you submit an enquiry through the website form or contact us directly.
• Communication data: the content of messages you send us and our responses.
• Booking data: workshop preferences and attendance records, used to manage your participation in sessions.
• Technical data: browser type, IP address, and pages visited, collected automatically when you use the website. We use cookies for this purpose — see our Cookie Policy for details.

We do not collect financial account information, identification documents, or sensitive personal data as defined under the PDPA.

3. How and Why We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries: to reply to questions about workshops and confirm availability. Legal basis: legitimate interest.
• Workshop booking: to confirm your place, send session outlines, and provide post-session support. Legal basis: contract performance.
• Communication: to send information about future workshop dates, if you have agreed to receive this. Legal basis: consent. You may withdraw consent at any time.
• Website improvement: to understand how the website is used and improve its content. Legal basis: legitimate interest.
• Legal compliance: where required by applicable law.

We do not sell, rent, or share personal data with third parties for marketing purposes. We do not use personal data for automated decision-making.

4. Data Retention

We retain personal data for as long as is necessary for the purposes described in this policy:

• Enquiry and booking data: retained for two years from the date of last contact.
• Workshop attendance records: retained for three years, in case of any future queries.
• Technical and analytics data: retained for twelve months.

After these periods, data is securely deleted or anonymised.

5. Data Sharing

We share personal data only where necessary:

• Service providers: we use a small number of trusted third-party services, including website hosting and email delivery. These providers process data on our behalf and are required to protect it.
• Legal requirements: we may disclose data where required by Thai law or by a court order.

We do not transfer personal data outside of Thailand except where a participant contacts us from abroad, in which case communication data may be processed in the country from which it is sent.

6. Data Protection

We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss, or disclosure. These include:

• Secure, password-protected systems for storing contact and booking data.
• Restricted internal access — only staff who need the data for the purposes described above have access to it.
• HTTPS encryption for all data transmitted through this website.

In the event of a data breach that poses a risk to your rights, we will notify the relevant supervisory authority and affected individuals in accordance with PDPA requirements.

7. Cookies

This website uses cookies to support basic functionality and to understand how the site is used. Essential cookies are necessary for the site to function. Optional cookies — including analytics cookies — are only placed with your consent. You may manage your cookie preferences at any time through our Cookie Policy page.

8. Your Rights

Under the Personal Data Protection Act B.E. 2562, you have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate data.
• Right to erasure: to request deletion of your data where there is no longer a lawful basis to retain it.
• Right to portability: to receive data you have provided in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interest.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: with the Personal Data Protection Committee of Thailand (PDPC) if you consider that our processing violates applicable law.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

10. Children's Privacy

Our workshops are designed for adults aged 40 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that data from a minor has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on this page, with the date of last update shown at the top. Where changes are material, we will make reasonable efforts to notify participants who have provided contact details.

12. Contact

For questions about this policy or to exercise your data rights:

• Email: [email protected]
• Address: Mekong Advisors, 358 Phahonyothin Road, Phaya Thai, Bangkok 10400, Thailand